{"id":5612,"date":"2024-01-06T06:54:06","date_gmt":"2024-01-06T06:54:06","guid":{"rendered":"https:\/\/nakshjewels.com\/?page_id=5612"},"modified":"2024-01-06T08:03:13","modified_gmt":"2024-01-06T08:03:13","slug":"return-and-return-policy","status":"publish","type":"page","link":"https:\/\/nakshjewels.com\/index.php\/return-and-return-policy\/","title":{"rendered":"Return and Return Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"5612\" class=\"elementor elementor-5612\">\n\t\t\t\t<div class=\"elementor-element elementor-element-78b319e e-flex e-con-boxed e-con e-parent\" data-id=\"78b319e\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7e8c4dc elementor-widget elementor-widget-text-editor\" data-id=\"7e8c4dc\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h1 style=\"margin: 12pt 0cm 0.0001pt; break-after: avoid; font-size: 16pt; font-family: 'Calibri Light', sans-serif; color: #2f5496; text-align: center; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\" align=\"center\"><span style=\"font-family: 'var(--font-heading-family)', serif; letter-spacing: 0.45pt; font-size: 16pt; text-align: var(--text-align);\">Return Policy<\/span><\/h1><ul style=\"margin-bottom: 0cm; color: #000000; font-size: medium;\" type=\"disc\"><li class=\"MsoNormal\" style=\"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><span style=\"font-family: Arial, sans-serif; letter-spacing: 0.45pt;\">All Naksh Jewels jewellery is handcrafted by artisans using various techniques. There might be minor differences in size and dimensions of the final product depending on factors beyond our control.\u00a0<\/span><\/li><li class=\"MsoNormal\" style=\"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><span style=\"font-family: Arial, sans-serif; letter-spacing: 0.45pt;\">Products can be returned along with the jewellery and solitaire certificate (where applicable). Original tax invoice also needs to be present at the time of return.<\/span><\/li><li class=\"MsoNormal\" style=\"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><span style=\"font-family: Arial, sans-serif; letter-spacing: 0.45pt;\">A minimal charge of 2% of the product invoice value will be charged as shipping charges in case the product is sent to us via courier. We will arrange for the pickup of the product using our logistics partner.<\/span><\/li><li class=\"MsoNormal\" style=\"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><span style=\"font-family: Arial, sans-serif; letter-spacing: 0.45pt;\">Naksh Jewels reserves the right to accept any jewellery which has been altered by a third party jeweller and all benefits provided by Naksh Jewels for the product will be nullified.<\/span><\/li><li class=\"MsoNormal\" style=\"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><span style=\"font-family: Arial, sans-serif; letter-spacing: 0.45pt;\">Naksh Jewels shall quality check the product and correct the valuation.\u00a0<\/span><\/li><\/ul><p class=\"MsoNormal\" style=\"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; color: #000000; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\">\u00a0<\/p><p>\u00a0<\/p><p style=\"margin-right: 0cm; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif; color: #000000; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><b><span style=\"font-family: Arial, sans-serif; letter-spacing: 0.45pt;\">15 Days Return Policy<\/span><\/b><\/p><ul style=\"margin-bottom: 0cm; color: #000000; font-size: medium;\" type=\"disc\"><li style=\"list-style-type: none;\"><ul style=\"margin-bottom: 0cm;\" type=\"circle\"><li class=\"MsoNormal\" style=\"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><span style=\"font-family: Arial, sans-serif; letter-spacing: 0.45pt;\">Only In Stock items can be returned within 15 days of purchase. This does not apply to custom items.<\/span><\/li><li class=\"MsoNormal\" style=\"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><span style=\"font-family: Arial, sans-serif; letter-spacing: 0.45pt;\">Products returned should be in unused and\/ untampered conditions. If the product is found to be damaged or used, the refund amount will be affected accordingly.<\/span><\/li><li class=\"MsoNormal\" style=\"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><span style=\"font-family: Arial, sans-serif; letter-spacing: 0.45pt;\">Product needs to be returned in its original packaging along with the invoice and certificates.\u00a0<\/span><\/li><li class=\"MsoNormal\" style=\"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><span style=\"font-family: Arial, sans-serif; letter-spacing: 0.45pt;\">The refund amount will be paid only by mode of bank, irrespective of your payment made to us in cash\/bank\/credit card etc. within 2 weeks of confirmation of refund amount.<\/span><\/li><li class=\"MsoNormal\" style=\"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><span style=\"font-family: Arial, sans-serif; letter-spacing: 0.45pt;\">Naksh Jewels refuses to entertain excessive return requests.<\/span><\/li><\/ul><\/li><\/ul><p class=\"MsoNormal\" style=\"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; color: #000000; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\">\u00a0<\/p><p>\u00a0<\/p><p style=\"margin-right: 0cm; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif; color: #000000; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><b><span style=\"font-family: Arial, sans-serif; letter-spacing: 0.45pt;\">Lifetime Exchange<\/span><\/b><\/p><ul style=\"margin-bottom: 0cm; color: #000000; font-size: medium;\" type=\"disc\"><li style=\"list-style-type: none;\"><ul style=\"margin-bottom: 0cm;\" type=\"circle\"><li class=\"MsoNormal\" style=\"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><span style=\"font-family: Arial, sans-serif; letter-spacing: 0.45pt;\">You can exchange and get credit any time after one year of the purchase of jewellery.<\/span><\/li><li class=\"MsoNormal\" style=\"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><span style=\"font-family: Arial, sans-serif; letter-spacing: 0.45pt;\">You will get credit for Gold at 100% of the prevailing market price and Diamonds at 80% of the prevailing market price<\/span><\/li><li class=\"MsoNormal\" style=\"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><span style=\"font-family: Arial, sans-serif; letter-spacing: 0.45pt;\">If there is any damage to the Gold or Diamonds, we will deduct the cost of damaged goods accordingly.\u00a0<\/span><\/li><li class=\"MsoNormal\" style=\"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><span style=\"font-family: Arial, sans-serif; letter-spacing: 0.45pt;\">Making charges of the original product will be deducted from the credit note.<\/span><\/li><\/ul><\/li><\/ul><p class=\"MsoNormal\" style=\"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; color: #000000; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\">\u00a0<\/p><p>\u00a0<\/p><p style=\"margin-right: 0cm; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif; color: #000000; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><b><span style=\"font-family: Arial, sans-serif; letter-spacing: 0.45pt;\">Resale\/Buy Back<\/span><\/b><\/p><ul style=\"margin-bottom: 0cm; color: #000000; font-size: medium;\" type=\"disc\"><li style=\"list-style-type: none;\"><ul style=\"margin-bottom: 0cm;\" type=\"circle\"><li class=\"MsoNormal\" style=\"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><span style=\"font-family: Arial, sans-serif; letter-spacing: 0.45pt;\">Jewellery bought from Naksh Jewels can be resold any time after one year of the purchase.<\/span><\/li><li class=\"MsoNormal\" style=\"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><span style=\"font-family: Arial, sans-serif; letter-spacing: 0.45pt;\">Gold at 100% of the prevailing market price &amp; Diamonds at 80% of the prevailing market price.<\/span><\/li><li class=\"MsoNormal\" style=\"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><span style=\"font-family: Arial, sans-serif; letter-spacing: 0.45pt;\">If there is any damage to the Gold or Diamonds, the cost for the same will be deducted.<\/span><\/li><li class=\"MsoNormal\" style=\"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><span style=\"font-family: Arial, sans-serif; letter-spacing: 0.45pt;\">Making charges and any discounts provided will also be deducted.\u00a0<\/span><\/li><\/ul><\/li><\/ul><p class=\"MsoNormal\" style=\"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; color: #000000; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\">\u00a0<\/p><p>\u00a0<\/p><p style=\"margin-right: 0cm; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif; color: #000000; margin-bottom: 0.0001pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><span style=\"font-family: Arial, sans-serif; letter-spacing: 0.45pt;\">Naksh Jewels reserves the rights to change the policies at any given time. Policy changes will be effective immediately. Terms of policy as on the day of return\/exchange\/buyback will be applicable.<\/span><\/p><p class=\"MsoNormal\" style=\"margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; color: #000000;\"><span lang=\"EN-GB\">\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Return Policy All Naksh Jewels jewellery is handcrafted by artisans using various techniques. There might be minor differences in size and dimensions of the final product depending on factors beyond our control.\u00a0 Products can be returned along with the jewellery and solitaire certificate (where applicable). Original tax invoice also needs to be present at the &hellip; <a href=\"https:\/\/nakshjewels.com\/index.php\/return-and-return-policy\/\" class=\"more-link\">Read More <span class=\"screen-reader-text\">Return and Return Policy<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-5612","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/nakshjewels.com\/index.php\/wp-json\/wp\/v2\/pages\/5612","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/nakshjewels.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/nakshjewels.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/nakshjewels.com\/index.php\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/nakshjewels.com\/index.php\/wp-json\/wp\/v2\/comments?post=5612"}],"version-history":[{"count":9,"href":"https:\/\/nakshjewels.com\/index.php\/wp-json\/wp\/v2\/pages\/5612\/revisions"}],"predecessor-version":[{"id":5624,"href":"https:\/\/nakshjewels.com\/index.php\/wp-json\/wp\/v2\/pages\/5612\/revisions\/5624"}],"wp:attachment":[{"href":"https:\/\/nakshjewels.com\/index.php\/wp-json\/wp\/v2\/media?parent=5612"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}