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Shipping Policy
- We offer free shipping to our customers across India.
- We offer International Shipping to our customers to find more information you can reach us at +91 9633638643/ +91 9746779941
- We make all of our jewellery on order; time from order to delivery is normally 20-25 days. Occasionally it may vary due to complexity which will be communicated in advance to customers.
- We Provide free delivery on all items within India. Shipping time is 24-72 hours in metro cities for “Available in Stock Items”
- All shipments will be processed once the full payment is received.
- We will inform our customers once the order is shipped. You shall be notified if there is any change in the delivery time.
- We understand that jewellery is gifted on a special occasion or as a surprise. Please let us know in advance to maintain your surprise.
- For logistics and insurance purposes, our team will reach out to request an Identity proof of person/s who will be likely to receive the parcel. Our logistics partner will hand over the parcel only to these specified person/s ONLY.
- All our Products would be insured during the transit.
- In an uneventfully rare occasion if your shipment is tampered or lost, you must report to us immediately.
- We cannot reroute the shipment once it is shipped from our office.
- We charge a nominal shipping charge of 2% of the product or the actual shipping cost charged by the logistics partner whichever is lower for any product returned.
International Shipment Policy
- For International orders the transit timeline would be 7 working days.
- The development of a new product takes 21 business days
- International shipments are non refundable & non returnable.
- The package is secured and insured.